1
Step 1: Building a strategy
Identify opportunities for intervention and positive impact.
Our Dedicated Brand Manager conducts deep research to map the best online arenas where conversations about your vertical and your brand are taking place.
2
Step 2: Get involved where it matters
Be present when your audience is most receptive, engaged, and seeking answers.
During the kick-off meeting you’ll be presented with the most strategic arenas, get a picture of the online discourse related to your brand, agree on achievable goals and review the detailed action plan.
3
Step 3: Activate satisfied customers
Influence conversations and steer them towards your advantage.
Develop and mobilize a network of satisfied customers as brand ambassadors. They engage in key online communities like Facebook, WhatsApp, Reddit, and Discord, enhancing your brand’s image and addressing misconceptions through genuine conversations.
4
Step 4: Persuade & motivate
Leverage insights to craft persuasive messages.
Every day, all monitoring reports that are gathered in our system are being reviewed by the brand manager, labeled and converted into tasks that are assigned to brand agents, (real people with real profiles) that are engaging in an activity that aligns to the agreed messaging strategy.
5
Step 5: Uncover insights
Gain valuable insights about your audience desires & pain points.
Each activity is being evaluated alongside all the authentic reactions that are being tracked to provide constant “on-the-go” insights, these insights are being reported to you on a weekly basis via our dedicated communication channel.
6
Step 6: Shape the narrative
Communicate complex ideas and messaging that can't be expressed otherwise
At the end of each month, you will be presented with both quantitive & qualitative key insights and data of the activity alongside the upcoming action plan to craft the “right” messaging strategy.
Increase Brand Visibility
Boost your brand’s presence online and ensure you’re recognized by the right audiences where it matters most.
Engage Where It Matters
Lead the conversation in influential communities and set the tone for what’s considered the “truth” in your industry.
Influence at Critical Moments
Reach your audience when they’re searching for solutions, influencing their decisions at key moments.
Distribute Authentic Content
Share authentic content that sparks genuine conversations about your brand in the most relevant social channels.
Protect Your Reputation
Safeguard your brand’s positive image across all digital platforms in a highly competitive market.
Manage Crises Before They Escalate
Address negative feedback and defuse potential crises before they spiral into larger issues that could damage your brand's image.
Try it now
